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Tasks

Tasks is a lightweight action list for instructors. Tasks can be created automatically by the system (e.g. when a GoCardless mandate is ready) or manually. Nothing critical happens without a human making the call.


Accessing Tasks

The Tasks tile is in the Admin section of the home screen. The tile shows a badge with the number of pending tasks when there is something to action.


Task lifecycle

StatusMeaning
PendingNeeds action
CompletedMarked done by an instructor (recorded with timestamp and user)
DismissedAcknowledged but not acted on (e.g. not applicable)

From a pending task you can:

  • Mark done — records who completed it and when
  • Dismiss — removes it from the pending list without logging a completion

Toggle the button in the top-right of the Tasks view to switch between Pending and Done lists.


Automatic tasks

GoCardless mandate ready

Trigger: Parent completes GoCardless mandate setup via the membership form

Task created: "Set up GoCardless subscriptions for [First Last]"

The task includes the mandate ID, the student's class, and instructions to create:

  • A monthly training subscription in GoCardless
  • An annual Membership/Insurance subscription in GoCardless

This task fires as soon as the mandate is created — the mandate is immediately usable in GoCardless, so there's no need to wait.


Task categories

CategoryUsed for
GOCARDLESSPayment and mandate actions
COMMSCommunications to review or send
GENERALEverything else

Task priority

PriorityBadge colour
HIGHRed — needs prompt attention
NORMALGrey
LOWLight grey

Automatic tasks for GoCardless mandates are always created as High priority.